COVID-19 NOTICE

We are extremely sorry to inform you that the delivery of your order could possibly be delayed owing to the logistics issues caused by the COVID-19 crisis.

We are shipping orders as usual and orders are currently delivered in 14 to 20 days.

We usually ship orders within 3-5 working days, but the processing time has now increased to 7-10 working days as we are facing a high order volume. You will receive an email with the tracking number, as soon as your order is shipped.

Orders shipped with the postal services during February, March and April 2020 were severely delayed and several parcels are yet to be delivered. Postal services are resuming normal services and all parcels are expected to be delivered shortly. Owing to this, we have made changes and are now offering expedited shipping to the US and most EU countries with couriers such as TNT, Fedex, UPS and DHL, so you can expect your order to be delivered in 14 to 20 days from the date of placing the order.

If you have already received your tracking information, you will be able to track your parcel on the link provided in the email or on the respective courier websites such as Fedex, TNT or UPS. But again, estimated delivery times by the postal/courier services have increased significantly.

Our delivery partners are experiencing delays, but rest assured the team at Shipneed are working closely with our distributors and couriers to ensure you receive your order without any severe delays.

We sincerely hope you and your loved ones are staying safe and healthy during these troubled times.

Once again, we apologise for the inconvenience caused.

Best regards,

Customer Support Team

Shipneed Team